View up to date information on the Coronavirus Disease 2019 (COVID-19) from the Wisconsin Department of Health Services
You can also visit the Centers for Disease Control and Prevention website or our HSHS COVID-19 page.
Phone: (715) 717-4121

Visitor Restrictions/COVID-19

In an effort to further control the spread of the novel coronavirus (COVID-19) into our hospitals as well as throughout the community, HSHS Sacred Heart and St. Joseph’s hospitals are  implementing updated visitor restrictions, effective at 7 a.m. on Saturday, March 21, 2020.

Visitors are not allowed at either hospital until further notice. The new and only exception to this policy allows for ONE (1) approved adult visitor, who is cold/flu symptom-free, for the duration of a patient’s stay under the following circumstances:

  • Obstetrical patients may have ONE (1) support person.
  • Pediatric patients under the age of 18 may have ONE (1) parent or guardian present.
  • Patients nearing end-of-life may have ONE (1) support person; extenuating circumstances will be evaluated.
  • Outpatient services patients should ask their support person to wait in the car until their service is complete.
  • Patients having surgery may have ONE (1) support person.
  • Patients seeking emergency care may have ONE (1) support person who is required to be in the patient room at all times; extenuating circumstances will be evaluated.

It is imperative to make these changes for the safety of all patients and hospital staff to reduce the risk of infection and to preserve important health care resources during this time of a public health emergency. We understand how important it is for loved ones to be able to connect to patients during times of need, and so we encourage the use of cell phone calls, text or video chat if available. Loved ones can also call our hospitals directly to be connected to patients’ rooms via telephone.

  • HSHS Sacred Heart: (715) 717-4121
  • HSHS St. Joseph’s: (715) 723-1811
In addition, no flowers will be accepted and delivered to patients rooms. If you do come to the hospital, our main entrance will be locked at all times. Please utilize the Emergency entrance, which is open 24/7, for all needs until further notice.