View up to date information on the Coronavirus Disease 2019 (COVID-19) from the Wisconsin Department of Health Services
You can also visit the Centers for Disease Control and Prevention website or our HSHS COVID-19 page.
Phone: (715) 717-4121

Patient Financial Services

The HSHS Financial Assistance Program offers financial assistance to eligible persons who have no insurance, do not qualify for government programs and cannot afford to pay for their health care.


Eligibility is determined by family income and family size.



If you have any questions regarding your hospital bill, please contact our designated patient representatives. They can help you in person, at the cashier’s office or by phone. We want to make working with us (Sacred Heart Hospital’s Patient Financial Services) as easy and convenient as possible. 

  • Phone: 715.717.4141 or toll free at 888-445-4554 ext. 4141
  • Hours: 8 a.m.–4:30 p.m., Monday through Friday 

Price Estimate

HSHS MyChart offers a tool for patients and guests to estimate what the cost of their care might be prior to their visit.  Please CLICK HERE to recieve a price estimate. 

Pricing Information

We’re committed to providing you with useful information that will assist you in making informed health care decisions. Please refer to the following website to obtain pricing for our services:

Prices listed are what are billed to insurance companies, Medicare and Medicaid. Uninsured patients can apply for financial assistance through Hospital Sisters Health System's Financial Assistance Program.

For questions on specific charges, discounts offered, and financial assistance available, please contact our Patient Financial Services department at 715.717.4141 or toll-free at 1.888.445.4554, ext. 4141.

Affordable Care Act (ACA) Price TransparencyClick HERE to learn more about the potential cost of your care.  

Online Bill Pay

You can pay your bill online with our convenient Online Bill Pay option.

Insurance Billing

As a courtesy to our patients, the hospital will submit bills to your insurance company and will follow the processing of your claim. However, it may be necessary for you to contact the insurance company to expedite payment. Remember that your policy is between you and the insurance company. It is the patient’s responsibility and obligation to ensure that hospital bills are paid promptly, regardless of pending litigation resulting in an injury caused by a third party. You have final responsibility for your bill.  See the insurance plans and networks we work with.

Balances Due After Insurance

You are responsible for any deductible, co-insurance or non-covered services identified by your insurance company. After the insurance payment has been processed by the hospital, you will receive a statement of the remaining amount due. 

Uninsured Patients
  • The hospital is committed to providing quality health care to every person in need regardless of ability to pay. 
  • Patients without insurance receive a 25% uninsured discount, which is reflected on the patient statement. 
  • Lending and financial assistance programs are available (see below). 

For more information, please contact Patient Financial Services at 715.717.4141. 

To view current financial assistance guidelines, please visit our HSHS Financial Assistance Program web page and select the Financial Assistance Brochure for Western Wisconsin. 

Payment Options
  • Cash, check and credit, including Visa, Mastercard, Discover, and American Express. Payment in full due 30 days from first statement.
  • A short-term payment plan
  • Health Services Financing: If you need more time to pay your balance, Hospital Sisters Health System offers a completely paperless, 0.0% interest rate on terms up to 60 months/5 years through Commerce Bank. Enrollment can be done over the phone by contacting our Patient Financial Services at 715.717.4141.
  • Financial Assistance: Our financial assistance program provides full or partial reductions to patients who are not able to meet their obligations and who meet certain income and asset criteria. Contact Patient Financial Services at 715.717.4141 for an application. 

Physician Bills

Your hospital bill does not include fees from your attending physician, surgeon, radiologist, anesthesiologist, pathologist or emergency physician. You will receive a separate bill from these physicians. If you have questions regarding any of your physician’s bills, please call the telephone number printed on the physician’s bill.