View up to date information on the Coronavirus Disease 2019 (COVID-19) from the Wisconsin Department of Health Services
You can also visit the Centers for Disease Control and Prevention website or our HSHS COVID-19 page.
Phone: (715) 717-4121

Patient Responsibilities

We want you to have the best possible experience while you are a patient in our care. You can help by being active in your healthcare choices.

As a patient, family member or legal representative we ask that you:

  • Provide a complete and accurate medical history including past illnesses, hospitalizations, medications and other matters relating to your health such as allergies, hearing or visual problems.
  • Report any change in how you feel or your condition.
  • Provide an Advanced Directive or Living Will if you have one.
  • Comply with the hospital policies and procedures.
  • Respect the rights of others.
  • Know your healthcare care team and follow the plan of care as developed by you and your care providers.
  • Ask questions if you have them.
  • Remind staff to check your identification before giving medications, or before any procedure.
  • Remind staff—and your visitors—to wash their hands.
  • Provide information regarding your source of payment.
  • Know your medications and why you are taking them.
  • Know your healthcare plan when you are discharged.